Shipping & Exchange Policy

Return & Exchange Policy

  • Due to Covid-19, ALL SALES ARE FINAL
  • If a discrepancy occurs on our end, please contact immediately us via email info@sophiasclosethawaii.com or on our Contact page.  We do give a grace period of 3 business days after item is marked "delivered" on tracking. Items must be shipped within 5 business days of contacting us.
  • In the event of a discrepancy, items must be unused with all tags still attached.